Live Help 123

User Guide
(Version 1.2)

Contents

Chapter 1: Getting Started

1.1 Client Installation
1.2 Launching Live Help 123

Chapter 2: Initial Set Up

2.1 Change Password

Chapter 3: General Usage

3.1 Chatting
3.2 Customizing Status Messages
3.3 Exiting Live Help 123 and Setting Up Messages

Chapter 4: Other Features

4.1 Notifications/Broadcasting
4.2 Send Attention

Chapter 5: Customization

5.1 Toolbar
5.2 Snap-To
5.3 Preferences

Copyright 2003 by Akeni Systems. All rights reserved.