Contents >> Chapter 2

Chapter 1: Getting Started

1.1 Client Installation

  1. Select the Live Help 123 installation file that matches your operating system and double-click on the file.
  2. A welcome window will appear with information pertaining to the product, press the “Next” button to proceed.
  3. The license agreement will now appear. If you accept the license agreement, select “I agree with the terms of the license” and press the “Next” button to continue. Otherwise, press the “Cancel” button to exit the installation.
  4. The installer information window will now appear. Enter the applicable information and press the “Next” button to continue.
  5. Select the location where you wish Live Help 123 to be installed and where the application data should be stored. Other options include:
  6. Press the “Next” button to proceed.

  7. You're now ready to install. The preview window will list the options that you have selected. If you wish to make changes, press the “Back” button. Otherwise, press the “Install” button to proceed.
  8. Live Help 123 has now been installed. To complete the process, press the “Finish” button.

1.2 Launching Live Help 123

  1. Depending on the options you selected during installation, you can start Live Help 123 in the following methods:
  2. OR

  3. Enter your user name and press OK

Contents >> Chapter 2