Live Help 123
User Guide

(Version 1.2)

Contents

Chapter 1 Getting Started
.: 1.1 Client Installation
.: 1.2 Launching Live Help 123

Chapter 2 Initial Set Up
.: 2.1 Change Password

Chapter 3 General Usage
.: 3.1 Chatting
.: 3.2 Customizing Status Messages
.: 3.3 Exiting Live Help 123 and Setting Up Messages

Chapter 4 Other Features
.: 4.2 Notifications/Broadcasting
.: 4.2 Send Attention

Chapter 5 Customization
.: 5.1 Toolbar
.: 5.2 Snap-To
.: 5.3 Preferences

Copyright 2003 by Akeni Systems. All rights reserved.